Solarus collects information from Subscribers at several different points as it provides internet access and related services. Solarus is the sole owner of the information it collects in the course of providing internet access and video services. Solarus’ website uses “cookie” technology. “Cookies” are strings of text that a website stores on a Subscriber’s computer. Cookies enable a website to keep track of a Subscriber’s preferences and activities relating to that website.
Solarus’ website creates and uses temporary cookies. These temporary cookies expire at the end of a Subscriber’s visit to the website. If Subscriber chooses to create a personal profile and selects the option to have Subscriber’s name and password automatically remembered, a permanent cookie will be placed on Subscriber’s computer. This permanent cookie does not expire unless Subscriber deactivates Subscriber’s personal profile.
Use of Information
Solarus uses information it obtains in the course of providing its services and from its website for the following purposes:
- Marketing Solarus’ products and services to Subscribers who have consented to Solarus offering those products and services to them;
- Internal analysis of how Solarus’ services and website are used;
- Order processing; ” Collection of amounts owed to Solarus;
- To administer and maintain the services it provides; and
- To satisfy legal requirements, including but not limited to responding to legal demands for information, and enforcing Solarus’ use policies; and, as appropriate in situations Solarus’ reasonably considers to be emergencies involving personal safety.
Links and Other Non-Solarus Sites
Solarus’ website and its information gathering in connection with Solarus’ other services are not intended to collect information about minors. Persons under age 18 should use Solarus’ website, and Solarus’ internet access services, only with the supervision of a parent or guardian.
Solarus takes commercially reasonable precautions to protect its Subscribers’ information. When Subscribers submit personal information via the internet or via Solarus’ website, the information is protected both online and offline. All of Solarus’ Subscribers’ information is restricted in Solarus’ offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. All employees are kept up-to-date on Solarus’ security and privacy practices. The servers that Solarus stores personally identifiable information on are kept in a secure environment. If Subscriber has any questions about security related to Solarus’ services, Subscriber can send an email to firstname.lastname@example.org.
Correcting/Updating Personal Information
If a Subscriber’s personally identifiable information changes (such as Subscriber’s ZIP Code), or if a Subscriber no longer desires Solarus’ service, Solarus will endeavor to provide a way to correct, update or remove that Subscriber’s personal data provided to Solarus. This may be done by contacting Customer Support via the following methods:
Notification of Changes