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Phone System
Options

What other phone system options are available?

Know more and choose better.

Businesses can choose from many different available phone systems. We’ll help you better understand what’s best for your business by reviewing your needs. Let’s dig into what’s best for your internal and external customers. Then, we’ll understand the pros and cons of the different systems available.

 

Compare various systems now.

Key System

Key is a Bell System term for a manually operated switch. The individual line selection buttons for each connected phone line, a feature now shared with hybrid phone systems, primarily defines key systems. New installations of true “key” systems have become less common, as hybrid systems and private branch exchanges of comparable size now have similar costs and greater functionality.

Key system benefits:

  • Reasonable pricing
  • Select-a-line functionality

Key system challenges:

  • Limited functionality
  • Management of the system
  • Outdated, none serviceable software and hardware
  • Need to manage phone/voice circuits
  • Oversubscription of phone/voice circuits
  • Ongoing maintenance considerations
  • Ease of use

PBX

PBX (Private Branch Exchange) is a telephone exchange for a particular business or office, not one that a telephone company operates for many businesses or for the public. While “key system” users manually select outgoing lines, PBXs automatically select the outgoing line. Hybrid systems combine features of both systems.

Initially, the primary advantage of PBXs was cost savings on internal phone calls: handling the circuit switching locally reduced charges for local phone service. As PBXs gained popularity, they started offering services that were not available in the operator network, such as hunt groups, call forwarding, and extension dialing.

PBX benefits:

  • Purchase and ownership of the system
  • Internal calls managed by the internal PBX
  • Increased functionality over a key system
  • Scalability vs. a key system

PBX challenges:

  • Purchase of functionality licenses
  • Management of the system
  • Outdated, none serviceable software and hardware
  • Need to manage phone/voice circuits
  • Oversubscription of phone/voice circuits
  • Ongoing maintenance considerations
  • Phone set replacement
  • System life span
  • Redundancy/disaster recovery
  • Ease of use
  • Duplication of systems at secondary locations

VoIP PBX

VoIP PBX/Premise Based VoIP Phone System requires you to purchase, upgrade, and maintain the system. Usually located in a phone or data closet, this system has a life expectancy of 5-7 years (pushed by some companies to 10-12 years). Naturally, the longer you keep the system, the less it’ll cost overall, but maintenance and upgrade costs will increase. Plus, when a system is discontinued by the manufacturer, you’ll have to buy a new one or use what you have without support.

Hosted PBX

Hosted PBX/Premise Based VoIP Phone Systems are typically provided by the telephone company and deliver PBX functionality over the Public Switched Telephone Network (PSTN). Businesses don’t need to buy or install PBX equipment; instead they contract for PBX services from a hosted PBX service provider. Overall, PBX hosted service has improved over the years, and you can get many features not originally available from the first systems of this class.

Solarus Hosted Business System

Solarus Hosted Business System is the all-inclusive, cost-effective VoIP system. It truly leaves the other options far behind. Check it out now!

Call 800-421-9282 or contact us now and see for yourself how a "different animal" can be a true business partner and make a real difference to your bottom line.